Reach residents on their phones, let neighbours talk without sharing phone numbers, and keep events and amenity bookings in one calendar.
What it does
| Part | What it does |
|---|---|
| Announcements | Managers send to the whole community or one building, delivered as an in-app notification and push in each resident’s language. The sender sees a count, never names. |
| Messages by role | Conversations show “Tenant · C102 – Building C” or “Management”, never a name or phone. Topics, filters, internal staff notes and quick replies; a conversation can become a maintenance request. |
| Forum | Off until management switches it on. Posts publish first; 3 reports hide a post until management decides. |
| Calendar | Events, committee meetings and amenity bookings in a month view, with .ics export to a phone calendar. |
| Amenity booking | Bookings wait for approval unless the amenity needs none. Weekly series of 2 to 8 weeks, with capacity checked on the server. |
| Contact directory | Opt-in only: each person chooses what is shown and to whom. |
How it works
1. Write the announcement
In English or Arabic.
2. Choose the audience
The whole community or one building.
3. BAB delivers it
A notification and push to each resident.
4. Residents reply
Through role-addressed messages, if needed.
5. Track the topic
Staff mark who is handling it and resolve it.
What BAB doesn’t do
- No email announcements. Announcements go by in-app notification and push; management can email selected residents separately from the Users page.
- No live calendar sync. Events export as .ics files.
- No amenity payments.
Who uses it
- Residents: owners, owner representatives and tenants.
- Management: community admin, community manager and the Owners Committee.
- Event coordinator: community events.
In the UAE
Announcements reach every resident in English or Arabic on their own phone, with no WhatsApp group and no phone numbers shared. Service-charge notices and invoices keep coming from Mollak; BAB carries the day-to-day. How Mollak service charges work.
FAQ
Do neighbours see my phone number when I message them?
No. Messages show role and unit labels only.
Am I listed in the directory automatically?
No. Nobody is listed unless they opt in.
Can residents add events to their phone calendar?
Yes, with the .ics export.
How is the forum moderated?
Posts publish first; 3 reports hide a post until management decides.